Privacy Policy
What we collect when you get in touch, why, and how long we keep it. Last updated: July 2026.
Data controller
HQ ECU Remaps Leicester is the data controller for any personal information you submit through this website. You can contact us at 07903 625703 with any question about your data.
Enquiry and suitability check data
When you submit the contact or suitability check form, we collect:
- +Vehicle registration, mileage, engine size, fuel type, gearbox
- +Warning light and previous remap history
- +Your name and contact number
- +Location details, if requesting a mobile appointment
- +Any additional notes you choose to provide
Purpose
This information is used solely to assess whether your vehicle is suitable for the service requested, and to arrange and confirm your appointment, whether at our workshop or at your location. We do not use this data for marketing.
Storage and security
Enquiry data is stored in a secure, access-controlled database (Supabase). We do not currently share this data with any third party, CRM, or marketing platform.
Retention
We retain enquiry data for up to 12 months from the date of submission, after which it is deleted. If you'd like your data deleted sooner, contact us and we'll action this promptly.
Under UK GDPR
You have the right to:
- -Ask what personal data we hold about you
- -Ask us to correct inaccurate data
- -Ask us to delete your data
- -Withdraw consent for us to hold your data at any time
To exercise any of these rights, contact us on 07903 625703. If you're not satisfied with how we've handled your data, you can complain to the Information Commissioner's Office (ICO).
Website analytics
This website uses privacy-friendly analytics (Ahrefs Web Analytics) to understand visitor numbers. This does not use cookies and does not collect personally identifiable information.