Legal

Privacy Policy

What we collect when you get in touch, why, and how long we keep it. Last updated: July 2026.

Who we are

Data controller

HQ ECU Remaps Leicester is the data controller for any personal information you submit through this website. You can contact us at 07903 625703 with any question about your data.

What we collect

Enquiry and suitability check data

When you submit the contact or suitability check form, we collect:

  • +Vehicle registration, mileage, engine size, fuel type, gearbox
  • +Warning light and previous remap history
  • +Your name and contact number
  • +Location details, if requesting a mobile appointment
  • +Any additional notes you choose to provide
Why we collect it

Purpose

This information is used solely to assess whether your vehicle is suitable for the service requested, and to arrange and confirm your appointment, whether at our workshop or at your location. We do not use this data for marketing.

Where it's stored

Storage and security

Enquiry data is stored in a secure, access-controlled database (Supabase). We do not currently share this data with any third party, CRM, or marketing platform.

How long we keep it

Retention

We retain enquiry data for up to 12 months from the date of submission, after which it is deleted. If you'd like your data deleted sooner, contact us and we'll action this promptly.

Your rights

Under UK GDPR

You have the right to:

  • -Ask what personal data we hold about you
  • -Ask us to correct inaccurate data
  • -Ask us to delete your data
  • -Withdraw consent for us to hold your data at any time

To exercise any of these rights, contact us on 07903 625703. If you're not satisfied with how we've handled your data, you can complain to the Information Commissioner's Office (ICO).

Cookies and analytics

Website analytics

This website uses privacy-friendly analytics (Ahrefs Web Analytics) to understand visitor numbers. This does not use cookies and does not collect personally identifiable information.